Acceptable Use Policy (AUP)
This document is intended to provide a basic understand of WebHostingCanada's
Acceptable Use Policy. The following are guidelines for the establishment and
enforcement of WebHostingCanada's AUP:
- Ensure reliable service to our customers
- Ensure security and privacy of our systems and network, as well as the
networks and systems of others
- Comply with existing laws
- Maintain our reputation as a responsible service provider
- Encourage responsible use of the Internet and discourage activities which
reduce the usability and value of Internet services
- Preserve the privacy and security of individual users
We do not routinely monitor the activity of accounts except for measurements of
system utilization and the preparation of billing records. However, in our
efforts to promote good citizenship within the Internet community, we will
respond appropriately if we become aware of inappropriate use of our service.
You may not use your account to publish material, which WebHostingCanada.org
determines, at its sole discretion, to be unlawful, indecent or objectionable.
For purposes of this policy, "material" refers to all forms of communications
including narrative descriptions, graphics (including photographs, illustrations,
images, drawings, logos), executable programs, video recordings, and audio
If a WebHostingCanada account is used to violate the Acceptable Use Policy or our
Terms of Service (TOS), we reserve the right to
terminate your service without notice. We prefer to advise customers of
inappropriate behavior and any necessary corrective action, however, flagrant
violations of the Acceptable Use Policy will result in immediate termination of
service. Our failure to enforce this policy, for whatever reason, shall not be
construed as a waiver of our right to do so at any time.
As a member of our network community, you must use your Internet access responsibly.
If you have any questions regarding this policy, please contact us at
VIOLATIONS OF WebHostingCanada ACCEPTABLE USE POLICY
The following constitute violations of this AUP:
Illegal use: WebHostingCanada's services may not be
used for illegal purposes, or in support of illegal activities. WebHostingCanada
reserves the right to cooperate with legal authorities and/or injured third
parties in the investigation of any suspected crime or civil wrongdoing.
Harm to minors: Use of WebHostingCanada's services
to harm, or attempt to harm, minors in any way, including, but not limited to
Threats: Use of WebHostingCanada's services
to transmit any material (by e-mail, uploading, posting or otherwise) that
threatens or encourages bodily harm or destruction of property.
Harassment: Use of WebHostingCanada's services to
transmit any material (by e-mail, uploading, posting or otherwise) that harasses
Fraudulent activity: Use of WebHostingCanada's services
to make fraudulent offers to sell or buy products, items, or services, or to
advance any type of financial scam such as "pyramid schemes," "ponzi schemes,"
and "chain letters."
Forgery or impersonation: Adding, removing or
modifying identifying network header information in an effort to deceive or
mislead is prohibited. Attempting to impersonate any person by using forged
headers or other identifying infrmation is prohibited. The use of anonymous
remailers or nicknames does not constitute impersonation.
Unsolicited commercial e-mail / Unsolicited bulk e-mail
(SPAM) Use of the WebHostingCanada's services to transmit any unsolicited commercial or
unsolicited bulk e-mail is expressly prohibited. Violations of this type will
result in the immediate termination of the offending WebHostingCanada account.
- E-mail / News Bombing:
Malicious intent to impede another person's use of electronic mail services or
news will result in the immediate termination of the offending WebHostingCanada
E-mail / Message Forging:
Forging any message header, in part or whole, of any electronic transmission,
originating or passing through the WebHostingCanada service is in violation of
Usenet SPAMing: WebHostingCanada has a zero tolerance
policy for the use of its network for the posting of messages or commercial
advertisements, which violate the rules, regulations, FAQ or charter of any
newsgroups or mailing list. Commercial messages that are appropriate under the
rules of a newsgroup or mailing list or that are solicited by the recipients are
Use of the WebHostingCanada's services to access, or to attempt to access, the
accounts of others, or to penetrate, or attempt to penetrate, security measures
of WebHostingCanada's or another entity's computer software or hardware,
electronic communications system, or telecommunications system, whether or not the
intrusion results in the corruption or loss of data, is expressly prohibited and
the offending WebHostingCanada account is subject to immediate termination.
Copyright or trademark infringement:
Use of the WebHostingCanada's services to transmit any material
(by e-mail, uploading, posting or otherwise) that infringes any copyright,
trademark, patent, trade secret or other proprietary rights of any third party,
including, but not limited to, the unauthorized copying of copyrighted material,
the digitization and distribution of photographs from magazines, books, or other
copyrighted sources, and the unauthorized transmittal of copyrighted software.
Collection of personal data:
Use of the WebHostingCanada's services to collect, or attempt to collect,
personal information about third parties without their knowledge or consent.
Network disruptions and unfriendly activity:
Use of the WebHostingCanada's services for any activity which affects the ability
of other people or systems to use WebHostingCanada's Services or the Internet.
This includes "denial of service" (DOS) attacks against another network host or
individual user. Interference with or disruption of other network users, services
or equipment is prohibited. A customer may not, through action or inaction,
allow others to use their accounts for illegal or inappropriate actions.
A customer may not permit their network, through action or inaction, to be
configured in such a way that gives a third party the capability to use their
network in an illegal or inappropriate manner.
Unauthorized entry and/or use of another company and/or individual's account
will result in immediate account termination. WebHostingCanada will not tolerate
any subscriber attempting to access the accounts of others, or penetrate security
measures of other systems, whether or not the intrusion results in corruption or
loss of data.
Involves a knowing misrepresentation or misleading statement, writing or activity
made with the intent that the person receiving it will act upon it.
Infringement of Copyright, Patent, Trademark,
Trade Secret, or Intellectual Property Right: Distribution and/or posting of
copyrighted or the aforementioned infringements will not be tolerated.
Distribution of Viruses: Intentional distributions
of software that attempts to and/or causes damage, harassment, or annoyance to
persons, data, and/or computer systems are prohibited. Such an offense will result
in the immediate termination of the offending account.
Inappropriate Use of Software: Use of software or
any device that would facilitate a continued connection, i.e. pinging, while using
WebHostingCanada services could result in suspension service.
Third Party Accountability: WebHostingCanada
customers will be held responsible and accountable for any activity by
third parties, using their account, that violates guidelines created within the
Acceptable Use Policy.
Violation Of WebHostingCanada's Accounts:
It is absolutely forbidden to host pornographic content or IRC servers on
WebHostingCanada accounts. Customers found hosting this material will be
subject to immediate cancellation without refund.
IRC networks: It is absolutely forbidden to host an
IRC server that is part of or connected to another IRC network or server.
Servers found to be connecting to or part of these networks will be immediately
suspended without notice. The account will not be re-enabled to
until such time that the customer agrees to completely remove any and all
traces of the irc server, and the customer agrees to let WebHostingCanada have
access to the customers account to confirm that the content has been completely
removed. Any server guilty of a second violation will result in immediate account
You are responsible for any misuse of your account, even if the inappropriate
activity was committed by a friend, family member, guest or employee. Therefore,
you must take steps to ensure that others do not gain unauthorized access to your
account. In addition, you may not use your account to breach security of another
account or attempt to gain unauthorized access to another network or server.
Your password provides access to your account.
It is your responsibility to keep your password secure.
Sharing your password and account access with
unauthorized users is prohibited. You should take care to prevent others from
using your account since you will be held responsible for such use.
Attempting to obtain another user's account password is
strictly prohibited, and may result in termination of service.
You must adopt adequate security measures to prevent or
minimize unauthorized use of your account.
You may not attempt to circumvent user authentication or
security of any host, network or account. This includes, but is not limited to,
accessing data not intended for you, logging into or making use of a server or
account you are not expressly authorized to access, or probing the security of
other networks. Use or distribution of tools designed for compromising security
is prohibited. Examples of these tools include, but are not limited to, password
guessing programs, cracking tools or network probing tools.
You may not attempt to interfere with service to any user,
host or network ("denial of service attacks"). This includes, but is not
limited to, "flooding" of networks, deliberate attempts to overload a service,
and attempts to "crash" a host.
Users who violate systems or network security may incur
criminal or civil liability. WebHostingCanada will cooperate fully with investigations
of violations of systems or network security at other sites, including cooperating
with law enforcement authorities in the investigation of suspected criminal violations.
WebHostingCanada accounts operate on shared resources.
Excessive use or abuse of these shared network resources by one customer may
have a negative impact on all other customers. Misuse of network resources in a
manner which impairs network performance is prohibited by this policy and may
result in termination of your account.
You are prohibited from excessive consumption of resources, including CPU time,
memory, disk space and session time. You may not use resource-intensive programs
which negatively impact other customers or the performances of WebHostingCanada's
systems or networks. WebHostingCanada reserves the right to terminate or limit
REPORTING VIOLATIONS OF WebHostingCanada AUP
WebHostingCanada requests that anyone who believes that there is a violation
of this AUP direct the information to the Abuse Department at
If available, please provide the following information:
The date and time of the alleged violation,
including the time zone or offset from GMT
Evidence of the alleged violation
E-mail with full header information provides all of the above,
as do system log files. Other situations will require different methods of
providing the above information. WebHostingCanada may take any one or more of the
following actions in response to complaints:
REVISIONS TO THIS ACCEPTABLE USE POLICY
Issue written or verbal warnings
Suspend the Member's newsgroup posting privileges
Suspend the Member's account
Terminate the Member's account
Bill the Member for administrative costs and/or
Bring legal action to enjoin violations and/or to collect
damages, if any, cause by violations
WebHostingCanada reserves the right to revise, amend, or
modify this AUP, our TOS (Terms of Service) and our other policies and agreements
at any time and in any manner. Notice of any revision, amendment, or modification
will be posted in accordance with our TOS (Terms of Service).